Cancellation / Refund Policy

This Cancellation / Refund Policy governs the cancellation and refund procedures for
donations and events organised through the Charity Drive Days website. By using our
website and participating in our events, you agree to abide by the terms outlined in this
policy.

Donations:

1. Refund Eligibility: Charity donations made through the Charity Drive Days website are
generally non-refundable. However, if a donation has been made in error or with incorrect
information, please contact our support team at enquiries@charitydrivedays.com.au within
24 hours of the donation. We will review the situation and, if appropriate, issue a refund.
2. Disputed Charges: If you believe there has been an unauthorized or incorrect charge to
your payment method, please contact us immediately at enquiries@charitydrivedays.com.au
to initiate an investigation. We will work to resolve the issue promptly.

Events:

1. Event Registration and Cancellation: For events organized through the Charity Drive
Days website, participants must register according to the guidelines provided for each event.
Cancellation policies may vary depending on the nature of the event. Participants are
encouraged to review the event details and cancellation policy before registering.
2. Cancellation by Participants: If a participant wishes to cancel their registration for an
event, they must notify us in writing at enquiries@charitydrivedays.com.au . The applicable
cancellation policy for the event will then come into effect.
3. Cancellation Policy Variability: The cancellation policy for each event may differ and will
be clearly communicated during the registration process. It may include details about refund
deadlines, cancellation fees, and refund eligibility.
4. Event Cancellation:
In rare cases, Charity Drive Days reserves the right to cancel or reschedule an event due to
unforeseen circumstances, such as weather conditions, safety concerns, insufficient
registrations, or any other situation that could affect the successful execution of the event. In
such cases, participants will be notified promptly, and refund or rescheduling options will be
provided, as applicable.
5. Refunds for Cancelled Events: If Charity Drive Days cancels an event, participants will
have the option to receive a full refund of their registration fee or to transfer their registration
to a rescheduled date or a different event.
6. Force Majeure: Charity Drive Days shall not be held liable for any delays, cancellations,
or disruptions caused by circumstances beyond our reasonable control, including but not
limited to natural disasters, strikes, government regulations, and acts of terrorism.
Contact Information: For any inquiries, concerns, or refund-related matters, please contact
us at enquiries@charitydrivedays.com.au
Changes to the Policy: Charity Drive Days reserves the right to modify or update this
Cancellation / Refund Policy at any time without prior notice. It is your responsibility to review
this policy periodically for changes.
By using the Charity Drive Days website and participating in our events, you acknowledge
that you have read, understood, and agreed to the terms and conditions outlined in this
Cancellation / Refund Policy.
Charity Drive Days Inc. ABN: 51152864609
charitydrivedays.com.au

PRIVACY POLICY

1. Introduction
References to “Charity Drive Days” in this privacy policy include Charity Drive Days Inc.
Charity Drive Days (referred to as “we,” “our,” and “us”) is dedicated to safeguarding your
privacy and personal information when using our website or engaging with us. This privacy
policy outlines the reasons and methods behind the collection, storage, utilisation, and
disclosure of your personal information to support our operations. By sharing your personal
information with us, you agree to our handling, utilisation, and disclosure of it as outlined in
this Privacy Policy. We comply with the requirements of the Privacy Act 1988 (Cth) (Privacy
Act), including the Australian Privacy Principles (APPs).
We may update this Privacy Policy periodically, and any changes will take effect upon being
published on our website. It is advisable to regularly review our website to remain informed
about the current terms of this Privacy Policy. This version of the Privacy Policy was last
revised on 22 December 2022.
2. Collection and Use of Personal Information
2.1 What is “Personal Information”
Under the Privacy Act, “personal information” refers to data or opinions about an identifiable
individual or an individual who can be reasonably identified:
(a) regardless of whether the information or opinion is accurate or not; and
(b) whether the information or opinion is documented in a physical form or not.
If the information does not reveal your identity or make your identity ascertainable, it is
usually not classified as “personal information” and is not subject to this privacy policy.
2.2 Information We Collect
We collect personally identifiable information, including (but not limited to) your name,
address, telephone number, mobile number, email address, date of birth, device details, and
preferences. On occasion, we might collect additional personal information.
Depending on your interaction with us and your requirements, we might also collect sensitive
information. Generally, we only gather sensitive information with your consent, when it is
necessary to fulfill your request, or for our operations.
While providing requested information is optional, failing to provide some or all of the
requested personal information might result in us being unable to meet your request, or you
might miss out on receiving valuable information about Charity Drive Days Inc. and our
activities.
2.3 Consent to Collection and Use
By using the Charity Drive Days Inc. website, engaging with us through various media
(including social media), or entering into an agreement with us, you consent to the collection
and use of your personal information according to this privacy policy. You also consent to the
collection of sensitive information you voluntarily provide.
2.4 Reasons for Collecting, Holding, Using, and Disclosing Personal Information
Charity Drive Days Inc. may collect, hold, use, and disclose your personal information for
purposes including:
(a) providing products and services, such as participating in a Charity Drive Days Inc. event;
(b) addressing your inquiries or resolving complaints;
(c) sending you communications and resources;
(d) personalizing digital content and products/services based on your interests;
(e) managing employment, volunteer, or partnership relationships;
(f) managing enrolment, health reports, and dietary requirements for Charity Drive Days Inc.
events;
(g) utilizing third-party service providers as part of our functions;
Charity Drive Days Inc. ABN: 51152864609
charitydrivedays.com.au

(h) conducting marketing activities, unless you choose not to receive such communications;
(i) detecting and preventing unlawful behaviour;
(j) maintaining records and meeting legal obligations.
We might also collect, hold, use, and disclose your personal information for other reasons if
permitted or required by law.
2.5 How We Collect Personal Information
We primarily collect personal information through:
(a) website access or interactions, including cookies tracking online activity;
(b) donations, fundraising, or partnerships with us;
(c) event participation;
(d) requests for information;
(e) databases, referrals, and recommendations;
(f) third-party engagement for services, marketing, and advertising, often involving cookies.
3 Disclosure of Personal Information
3.1 Disclosure to Third Parties
Charity Drive Days Inc. may disclose your personal information to third parties for operational
purposes, including:
(a) personnel for fulfilling requests and providing products/services;
(b) contractors or partners engaged for our operations;
(c) customizing and promoting products, services, or events of interest;
(d) marketing, advertising, and promotions providers;
(e) administrative and operational service providers;
(f) law enforcement, government agencies, or as required by law;
(g) with your consent.
We typically impose contractual restrictions on third parties akin to those we abide by under
the Privacy Act. The location of these third parties may be domestic or international.
3.2 Cross-Border Disclosure
Certain third-party contractors of Charity Drive Days Inc. may be located overseas or perform
overseas services, potentially leading to the disclosure of personal information to foreign
entities. By providing personal information, you consent to such disclosures.
4 Accessing Personal Information
You can request access to your personal information held by Charity Drive Days Inc. You
also have the right to request corrections to your personal information. We will take steps to
ensure the accuracy and completeness of your personal information. To seek access or
correction, contact Charity Drive Days Inc. through the provided channels.
5 Use of Personal Information to Contact You
We will not knowingly send unsolicited commercial electronic messages. We may use your
information to inform you about other Charity Drive Days Inc. programs, products, and
services based on your preferences.
Charity Drive Days Inc. ABN: 51152864609
charitydrivedays.com.au
6 Opting Out
If you no longer wish to receive communications from Charity Drive Days Inc., you can
contact us as detailed in Section 4. You can also opt-out using the unsubscribe function in
our communications.
7 Storage and Protection of Personal Information
Charity Drive Days Inc. has implemented security measures to protect personal information
from loss, misuse, alteration, or destruction. Due to the nature of the internet, we cannot
guarantee absolute security during data transmission.
8 Linked Sites
Our website might contain links to other websites. We are not responsible for the privacy
practices or content of linked sites.
9 Personal Information About Others
By providing personal information about others, you must ensure you have their consent. We
will handle their information in accordance with this privacy policy.
10 Complaints
If you have complaints regarding our handling of personal information, follow our complaint
resolution process. If not satisfied, you may involve the Office of the Australian Information
Commissioner.
11 Privacy and Change of Control
During business transitions, your personal information may be transferred, subject to
applicable privacy laws.
For more information about privacy practices, please visit our website or contact us at:
Email: enquiries@charitydrivedays.com.au
Address: L 1 12 Cramer St. Preston, VIC, 3072, Australia

Contacts:

Greg LaManna
0419 398 559
greg@charitydrivedays.com.au

Aaron Lee
0419 566 655
aaron@charitydrivedays.com.au

Samantha Steer
0400 921 653